Privacy Policy

Effective Date: 14th July 2025

Nzoka AI is committed to protecting your privacy. This policy outlines how we handle your information.

1. What We Collect

• Business info: email, name, business name, country
• Access credentials for Meta, TikTok (temporary), and WhatsApp number
• Interaction logs for performance improvement (non-personalized)

2. How We Use Data

• Setup and run your automation
• Personalize guest communication
• Improve system performance and train bots
• Billing and account verification

3. Your Rights

• Request deletion, correction, or download of your data
• Request data usage limits
• Withdraw consent at any time

4. How We Protect Your Data

• Encrypted servers and secure backups
• Access limited to authorized personnel
• GDPR & Kenya Data Protection Act compliant

5. Data Sharing

We do not sell data. We may share with:

• Official platforms (Meta, TikTok, Telegram)
• Payment processors (e.g., Flutterwave, PayPal)
• Legal authorities when required

6. EU/EEA Residents

• You may file a complaint with your local Data Protection Authority.
• We honor all GDPR rights and provide 30-day deletion windows.