Most guests don’t just want a bed — they want unforgettable moments. And they ask for them directly in your DMs. Nzoka AI has analyzed hundreds of conversations,...
Explore expert insights, tips, and tools that help East African travel brands grow smarter through DMs.
Most guests don’t just want a bed — they want unforgettable moments. And they ask for them directly in your DMs. Nzoka AI has analyzed hundreds of conversations,...
What happens when you reply to a guest 4 hours later? They’ve already booked elsewhere. Here’s what delayed replies really cost: Missed bookings: Over 60% of travelers book...
Bots vs. Humans in 2025: Who Replies Better? Today’s guests expect answers in under 5 minutes — day or night. Most teams can’t keep up. Bots can. But...
Every East African travel brand starts with one guest. Getting fully booked takes more than luck — it’s about designing the right system. Here’s a step-by-step playbook that...
Hiring is expensive. Training takes time. But your DMs are full and bookings are climbing. So how do smart hosts scale without burning out? 1. Automate Your Guest...
In East Africa’s fast-paced travel scene, one smart reply can mean the difference between a missed inquiry and a confirmed guest. Here are 7 replies that top-performing brands...
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Designed for East African travel brands that thrive in the DMs.