What happens when you reply to a guest 4 hours later?
They’ve already booked elsewhere.
Here’s what delayed replies really cost:
Missed bookings:
Over 60% of travelers book with the first brand that replies helpfully. Even one popular coastal brand saw a 65% drop-off in booking conversions before switching to automation.
Poor ratings: A slow pre-booking experience = lower trust, even if your stay is great. Guests expect speed, especially in destinations with many options.
Burnt ads: You paid for the click. But no reply = no return on that ad spend.
How to fix it:
• Set up automated instant replies with smart keywords
• Offer curated experiences directly in the DMs
• Make it seamless to ask, explore, and book — in one conversation
Nzoka helps you reply instantly, every time — so you stop leaking bookings.
Want These Results?
Request a free demo and start replying smarter.
