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Top 10 Experiences Guests Ask for in WhatsApp & Instagram DMs

Most guests don’t just want a bed — they want unforgettable moments. And they ask for them directly in your DMs.

Nzoka AI has analyzed hundreds of conversations, and these are the most-requested guest experiences in East Africa:

 

1. Beachfront or Ocean View Stays

Guests love waking up to the sound of waves. These are your top-sellers, especially in Diani, Watamu, and Zanzibar.

 

2. Maasai Village Visits or Safaris

Cultural immersion and wildlife adventures remain a bucket list request — often asked right after booking a stay.

 

3. Romantic Dinner Spots

Couples traveling for anniversaries or honeymoons often ask for candlelit dinners or ocean-facing restaurants.

 

4. Local Night-Out or Bar Hopping Tips

Especially popular in cities like Nairobi and Kampala. Guests want to vibe like locals — safe, fun, and authentic.

 

5. Group-Friendly Villas

Larger groups often ask: “Can we all stay together?” Pool villas and 4–6BR houses are hot requests.

 

6. Water Activities (Jet Skis, Dhow Rides)

These are common follow-up questions: “Can we book a jet ski?” or “Where can we take a sunset dhow ride?”

 

7. Local Food Tours

Guests want to try nyama choma, street food, or Swahili delicacies and ask for guided or DIY food trails.

 

8. Hiking or Nature Trails

Perfect for nature lovers. Trails near Naivasha, Mt. Longonot, Arusha, or even Kigali are rising in popularity.

 

9. Weekend Getaways from Nairobi

Urban guests often want quick escapes — Naivasha, Nanyuki, or Machakos. These are frequent Friday DMs.

 

10. Birthday or Honeymoon Setups

Celebration trips are rising. Guests often ask for surprise room setups, cakes, or poolside décor.

 


Pro Tip: If your DM automation replies with real options, curated tips, and bookable links — you’re no longer just offering accommodation. You’re selling the entire experience.

That’s what Nzoka AI does — in seconds, 24/7.

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